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9-1-1 Telecommunications Network Response Steering Group - Description

The COG Board created the 9-1-1 Telecommunications Network Response Steering Group in July 2012 to assess and identify actions required to address the 9-1-1 service issues during and following the June 29 storms.  You may view upcoming meetings and documents for the group. The subcommittee, comprised of technical committee representatives, shall finalize and manage a scope of work that includes:

1. Determine cause of Verizon’s 9-1-1 failure;
2. Examining existing redundancy and backup capabilities;
3. Examine vulnerability of newer technologies that required battery or back-up power, including home and business service;
4. Pursue opportunities for COG localities to influence and strengthen regulatory oversight and remedies at the state and federal levels; and
5. Ensure improved communication or messaging from Verizon 9-1-1 to the public and to local emergency response officials concerning 9-1-1 Emergency Network service.

The Steering Group shall Include participation and input by Verizon and state and federal regulatory and oversight agencies, and report its findings and recommendations to the COG Board no later than October 31, 2012.