Guaranteed Ride Home Customer Testimonials 

Read notes from commuters who used the service.......

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Richard Bock of Woodbridge, Virginia is a veteran of the Guaranteed Ride Home program. Over the past few years, he's used the GRH service three times, twice to get home after unexpectedly working late at his job at the U.S. Customs and Border Protection, and once for a family emergency, after his son was in an automobile accident. According to Mr. Bock, the GRH program has given him "the peace of mind" to commute in his vanpool.
Loudoun County resident Lieutenant Colonel Bill Arrington takes the Loudoun commuter bus to his Army job on a daily basis. Recently his young son became ill and he needed to get home immediately. One call to the GRH program got him home quickly and the only cost he incurred was a tip to the taxi driver. The taxi fare itself and toll were covered by the program. In a thank you letter to Commuter Connections, Lt. Colonel Arrington describes himself as "…a satisfied customer".
Anne Arundel County resident Evelyn McGovern, a daily MTA bus commuter, used the Guaranteed Ride Home program recently during a family crisis. Her elderly mother had taken a turn for the worse. As she worriedly called her sister wondering how to get home, a colleague handed her a GRH information card. She called Commuter Connections and explained the situation. Ten minutes later a taxi pulled up at her office.
Terri Kirby of Anne Arundel County travels to her U.S. Department of Agriculture job in Washington, DC on a MTA commuter bus with her seeing-eye dog, Gus. During a recent commute, Gus fell down, couldn't walk and needed immediate veterinary attention. Terri remembered the Commuter Connections Guaranteed Ride Home program and called for assistance. Minutes later, a taxi took her and Gus to the care he needed.
"I signed up for the Guaranteed Ride Home Program about three months ago, never thinking that I would have to use it.  Well, on Wednesday of last week I was sick and needed to go home.  I must say, the program was extremely well run and hassle free.  Your customer service representative was very courteous and efficient—even to the extent of telling me to “stay in the building because I was sick” and the cab company would call me when they arrived.  I hope I never have to use it again, but it is nice to know it is there." 
Thanks, 

Edward G.